Processing & Shipping

On Hand Collection: Weekday orders placed before 3:00 PM ET ship the same business day. Tracking information is automatically emailed once your order has shipped. Complimentary express shipping is included with all orders. Local pickup is also available

Signature Wig Collection (Made to order): Please allow 10–15 business days for processing from the date of purchase. Tracking information will be automatically emailed once your order has shipped. All orders include complimentary express shipping.

Luxury Wigs (Pre-Order): Please allow 7–10 business days for processing from the date of purchase. Tracking information will be automatically emailed once your order has shipped. All orders include complimentary express shipping.

Bundle Deals (Pre-Order): Please allow 7–10 business days for processing from the date of purchase. Tracking information will be automatically emailed once your order has shipped. All orders include complimentary express shipping.

Custom Wigs (Made to order): Please allow 10–15 business days for processing from the date of purchase. Tracking information will be automatically emailed once your order has shipped. All orders include complimentary express shipping.

 

CANADA SHIPPING OPTIONS:

On Hand Collection: Choose Standard Shipping (3–5 business days) or Express Shipping (1–2 business days) at checkout.

Signature Wig Collection: Free Express Shipping (1-2 Business Days)

Luxury Wigs: Enjoy complimentary express shipping (1–2 business days) on all orders.

Bundle Deals: Enjoy complimentary express shipping (1–2 business days) on all orders.

Custom Wigs: Enjoy complimentary express shipping (1–2 business days) on all orders.

Please note: Shipping time frames do not include order processing time. Processing times vary by collection.

 

USA SHIPPING OPTIONS:

All orders ship via Express Shipping for $20 (2–3 business days).

 

SHIPPING RESPONSIBILITY:

Once an order has been transferred to the shipping carrier, Signed By Chloé is not responsible for delays, lost packages, or stolen packages. Customers can track their order using the tracking information provided in the shipment confirmation email or by clicking the Track Order

 

SIGNATURE REQUIRED:

ALL ORDERS REQUIRE A SIGNATURE UPON DELIVERY. THIS HELPS ENSURES YOUR PACKAGE IS DELIVERED SECURELY AND REDUCES THE RISK OF LOST OR STOLEN ITEMS.